Other information on the website

An online store can provide customers with a certain amount of additional information.

Before entering into a contract, traders on e-commerce websites must provide customers with information about:

  • after-sales service
  • guarantee clauses
  • trader’s code of conduct
  • conditions for terminating open-ended contracts or contracts with a term of more than one year.

Although this information features in the general terms and conditions, it must be shown separately and in detail on the website.

Last modification 30.04.2021

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