Other information on the website

An online store can provide customers with a certain amount of additional information.

Before entering into a contract, traders on e-commerce websites must provide customers with information about:

• after-sales service
• guarantee clauses
• trader’s code of conduct
• conditions for terminating open-ended contracts or contracts with a term of more than one year.

Although this information features in the general terms and conditions, it must be shown separately and in detail on the website.